Three clear plans.
No hidden costs.
fonea starts at £90/month with 120 minutes of AI call time. Pay only for what you need. 30-day money-back guarantee — no strings attached.
Pricing
Transparent pricing
Included
- 120 minutes AI talk time included
- EN, ES, FR, DE, IT
- Calendar integration & appointment booking
- AI answering machine 24/7
- Interactive AI for customer service
- Email & SMS notifications
- Cancel monthly, no commitment
Included
- 500 minutes AI talk time
- 3 concurrent calls
- 3 phone numbers
- Unlimited assistants
- Unlimited users
Features
- Everything in Basic
- Outbound calls
Included
- From 2,000 minutes
- Custom concurrent calls
- Custom phone numbers
- Unlimited assistants
- Unlimited users
Features
- Everything in Professional
- Custom voice
- Zero Data Retention
- Custom SLA
Included in every plan
Frequently asked questions about pricing
Is there a minimum term?
No. All fonea plans are monthly and can be cancelled anytime. You can switch, pause, or cancel without fees or penalties.
What is the 30-day money-back guarantee?
If you are not convinced within the first 30 days after go-live, we refund the monthly fee in full. No strings attached.
What is AI call time?
Call time refers to actually spoken minutes — the time fonea talks to a caller. Waiting or silence does not count. 120 minutes typically covers 80–120 incoming calls per month, depending on call length.
What happens if I exceed the included minutes?
Additional minutes are billed at the per-minute rate of your plan. You can upgrade to the next tier anytime — often cheaper than overages.
Is there a setup fee?
No. Setup is free and takes about 30 minutes. We analyse your most frequent calls, build scripts, and connect your calendar — all together with you.
What currency are prices shown in?
Prices are shown in GBP (£) excluding VAT. Invoices arrive monthly by email.
Which plan fits my business?
Basic (£90) fits small operations with up to ~100 calls/month. Professional (£290) fits businesses with ~400 calls or more integrations. Scale (from £590) fits larger practices, firms, or organisations with specialised needs. When in doubt, start with Basic — upgrade anytime.
Can I switch between annual and monthly billing?
Yes. Annual billing saves you 10%. You can switch back to monthly anytime — the change takes effect at the next renewal.
Not sure which plan fits?
Book a 20-minute consultation. Free, no strings attached.