General
What is fonea?
fonea is an AI phone assistant — it answers your business calls around the clock, books appointments, qualifies enquiries and forwards important calls. All without human intervention.
Who is fonea for?
Businesses of any size: medical practices, law firms, trades, real estate agencies, garages, and any SMB that doesn't want to miss calls.
Do I need technical skills?
No. fonea is completely no-code. You configure your assistant in minutes through our dashboard.
Features
What languages does the AI phone assistant support?
fonea speaks English, Spanish, French, German and Italian. The caller’s language is detected automatically and the assistant replies in the same language.
Can the assistant book appointments?
Yes. fonea integrates with Google Calendar, Microsoft 365 and other calendar systems to book appointments directly during the call.
Can the assistant be personalised?
Yes. You can customise the greeting, conversation style and instructions so your assistant matches your business.
Pricing
How much does fonea cost?
The Basic plan starts at £90 per month and includes 120 minutes of AI call time. Additional minutes can be added as needed.
Is there a money-back guarantee?
Yes. fonea offers a 30-day money-back guarantee. If you are not satisfied, you get a full refund.
What payment methods are available?
Credit card (Visa, Mastercard) and bank transfer.
Data protection
How secure is the data my AI assistant processes?
Data protection is our top priority. All conversations and information are processed securely in compliance with the EU and UK GDPR.
Is fonea GDPR compliant?
Yes. fonea is fully compliant with the EU General Data Protection Regulation (GDPR) and the UK GDPR.
Is my data used for AI training?
No. Your data is never used for training AI models.