Always available
for your customers.
fonea answers calls around the clock, even outside business hours — friendly, in every language. It books appointments, answers simple questions, and captures customer enquiries.
Solutions
Better for your customers.
Better for your team.
fonea ensures callers get help immediately — and your team can focus on what really matters.
No wait times
Your customers are greeted instantly and get answers — no hold music, no busy signals, no frustration.
Your team is freed up
Routine inquiries like opening hours or appointment bookings are handled by fonea. Your team can focus on complex tasks and in-person customers.
Always reachable, always easy
Evenings, weekends, or during a client meeting — fonea is there. New customers reach you effortlessly, whenever they call.
Speaks any language
fonea speaks English, Spanish, French, German and Italian — every customer is served in their own language.
Industries
Built for your business
Whether tradespeople, SMBs, or freelancers — fonea adapts to your daily workflow.
Tradespeople
You're on the job site all day and can't pick up calls. fonea answers every call, books appointments, and captures new jobs — so no customer is lost.
SMBs
Your team is busy with daily operations and the phone keeps ringing. fonea takes the load off your office, qualifies inquiries, and only forwards the important calls.
Freelancers
You work alone and can't take calls while doing your job. fonea is your personal phone receptionist — professional and available around the clock.
How fonea works
Set up by us, ready in minutes — not hours. Tweak anytime.
A seamless, intelligent process — from the incoming call to the completed task. Fully automated.
Call received
Automatic forwarding to fonea when you're unavailable or outside business hours.
Language detected
fonea automatically detects the caller’s language and replies in it.
Intelligent conversation
fonea has a natural conversation, understands the caller's needs, and responds professionally — like your best team member.
Take action
fonea acts immediately: book appointments, qualify leads, or send information — based on what the caller needs.
Notification
You immediately receive an email and optional SMS — with the outcome, summary, and next steps.
Use Cases
Our AI phone assistant adapts flexibly to your needs.
Scheduling
Books appointments directly into your calendar system — compatible with Google Calendar, Microsoft 365, and industry-specific software.
Call Forwarding
The AI routes calls to the right person based on the inquiry — automatically and reliably.
Callback Notes
If the right person isn't available, the AI notes a callback request — unless it can handle the inquiry itself.
Natural Conversation
Thanks to advanced language models, the conversation feels completely natural to the caller — in any language.
24/7 Available
Your AI receptionist is always available and can handle multiple callers simultaneously — no waiting times.
Reports & Analytics
Comprehensive analytics and call summaries in your dashboard and via email — per-minute billing.
Integrations
Connects with your calendar and CRM
fonea integrates with your existing systems like calendars, CRMs, and automation tools.
Security
Privacy by design.
Secure hosting.
GDPR by design
fonea is built around the EU and UK GDPR — privacy, quality and reliability first.
Modern AI technology
State-of-the-art language models deliver natural conversations — your customers barely notice the difference.
Transparency matters to us.
We only store the data that is absolutely necessary and can delete all your data in real time on request.
LLM Partner
Our services are powered by best-in-class language models from Anthropic and Google. For top quality and GDPR compliance, all requests run through European server infrastructure.
Pricing
Transparent pricing
Included
- 120 minutes AI talk time included
- EN, ES, FR, DE, IT
- Calendar integration & appointment booking
- AI answering machine 24/7
- Interactive AI for customer service
- Email & SMS notifications
- Cancel monthly, no commitment
Included
- 500 minutes AI talk time
- 3 concurrent calls
- 3 phone numbers
- Unlimited assistants
- Unlimited users
Features
- Everything in Basic
- Outbound calls
Included
- From 2,000 minutes
- Custom concurrent calls
- Custom phone numbers
- Unlimited assistants
- Unlimited users
Features
- Everything in Professional
- Custom voice
- Custom SLA
Live demo
Book a demo
Choose a convenient time for a live demo — we'll show you how fonea can support your business.
Contact
Questions? Get in touch.
We'd love to hear from you and see how we can help.
FAQ
Frequently Asked Questions
Everything you need to know about fonea.
What is fonea?
fonea is an AI phone assistant — it answers your business calls around the clock, books appointments, qualifies enquiries and forwards important calls. All without human intervention.
What languages does the AI phone assistant support?
fonea speaks English, Spanish, French, German and Italian. The caller’s language is detected automatically and the assistant replies in the same language.
Can the assistant be personalised?
Yes. You can customise the greeting, conversation style and instructions so your assistant matches your business.
What happens when the assistant can't answer a query?
The assistant takes a message or forwards the call to a human, depending on your settings. No call is ever lost.
How secure is the data my AI assistant processes?
Data protection is our top priority. All conversations and information are processed securely in compliance with the EU and UK GDPR.
Is fonea GDPR compliant?
Yes. fonea is fully compliant with the EU General Data Protection Regulation (GDPR) and the UK GDPR.
Calls reimagined, with fonea.
Try fonea yourself and experience how your AI phone assistant automates calls and frees up your team — simple, efficient, around the clock.
Get started